Customer Reciepts

I accept credit cards at my business and want to know if I need to keep the receipt they sign? If so, why? And how long?

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Customer Refund

How do I record a customer refund in the checkbook? Not sure which account is credited and debited.

Hello,

Great question. Customer refunds are typically recorded in a Returns and Allowances (Income Account) as follows:

DEBIT Returns and Allowances
CREDIT Bank Account

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Customers Who are Vendors QB Question

I have a vendor who also is a customer. As a vendor they refunded us too much money and they want to use the credit to pay part of their customer bill. How do I enter this in Quick Books?

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How to do Customer Sequential Invoice #s

by Amy
(Hawaii)

Just starting quickbooks. boss set up one AR for all clients.

Now, he wants each client to have 1, 2, 3 etc.. invoice numbers instead of QB generating one sequence shared by all clients. How do I make this change?

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Old Credit Notes to Customers

by Cindy

How long do I need to keep a Credit Note to a customer on the books?

We have some Credit Notes to customers that have been on the books since 2002. No matter how many times we notify the customer, they won't take these credits when paying current invoices.

What is the entry to remove these from the books?

Cindy

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Receipt a Customer With an Outstanding Amount

I have a customer that owes us R1500.00. My boss in turn owes the customer R2150.00.
My boss would like me to 'receipt' the customers account with what we owe him. And the remaining amount he will pay in cash.
I am not sure how I am supposed to do this in the correct way? Please help!

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